Studio Dispatch & Support
Fulfillment timelines and direct support
24 hrs
dispatch reply window
100%
transit damaged replacement
Double
corrugated mailers
Transit Standards
Packaging
Customs
Guarantee
Protective double mailers
Worldwide tracked parcel delivery
Free transit damage replacement
All records ship in double-corrugated mailers with heavy corner padding. Vinyl is always removed from outer gatefold jackets to prevent seam splits in transit.
International shipments are customs-declared accurately. Tracking numbers are transmitted automatically to your email upon postal handover.
If your package sustains severe postal trauma resulting in warped wax or crushed packaging, a fresh pressing is dispatched immediately at no extra cost.
Direct Line
Send a dispatch inquiry
Include your order number for immediate lookups regarding tracking status, wholesale requests, or replacement requests.